ARIN is about to make me postal!
So a few weeks back I decide I need to update my ARIN Handle information. I knew some info was out of date and decided that was a bad idea. I went over to their site and took a look at what they had for my handle.
Name: THUL, AARON
Handle: AT357-ARIN
Company:
Address: E-MOL, INC
Address: 997 ROCHESTER RD UNIT C
City: TROY
StateProv: MI
PostalCode: 48083
Country: US
Comment:
RegDate: 2001-07-16
Updated: 2001-07-16
Phone: +1-906-483-7486 (Office)
Email: APTHUL@e-mol.co# ARIN WHOIS database, last updated 2005-11-02 19:10
# Enter ? for additional hints on searching ARIN’s WHOIS database.
No that is not a typo in the Email field, they somehow do not have my e-mail address correct. I figure well lets e-mail them an and correctmy e-mail in an attempt to get this all fixed.
This is where the fun begins 
First I get this back and am very hopeful they they will figure things out.
This is an automatic reply to acknowledge that your message
has been received by hostmaster@arin.net.ARIN will make every effort to process your request in an
expeditious manner. Please note, however, that due to the
high volume of requests we receive regularly, it may take up
to three business days for you to receive a response from us.If you need to correspond with us regarding this request,
it is imperative that you include the ticket number
[ARIN-20051025.2275] in the subject line. The easiest way
to do this is to simply reply to this message.Regards,
Registration Services Department
American Registry for Internet Numbers
Then things take a turn for the worse a few hours later when I get this 
Hello,
ARIN was unable to process your request.
*Fatal: aaron@mtu.net is not an authorized POC to modify this record.
*Please submit a fax authorization on corporate letterhead including a
copy of a business card to 703-227-0676. Your fax should be sent to the
attention of Doreen and include your ticket number on the fax.Please do not hesitate to contact us if you have any additional
questions, comments, or concerns. ARIN’s Registration Services
Help Desk can be reached Monday through Friday between 7 a.m.
and 7 p.m. Eastern U.S. time via phone at +1 (703) 227-0660 or
via e-mail at hostmaster@arin.net.Regards,
Registration Services Department
American Registry for Internet Numbers
I little background here I only recently started working at Autoweb and have no business cards yet. I get some company letter head and write a letter explaining the situation and fax it in. Then I even call over to thier number and talked to a nice person who when I explained what I did assured me that my signed letter on company letterhead was received and that they should be able to review it and get things all fixed for me.
Now maybe I should not have but I hang up the phone thinking that all is well.
This positive feeling last a few days untill I get this e-mail from the folks over at ARIN.
Hello,
I received your faxed letter of authorization. Thank you, however as
mentioned below I need a business card or some other form of
identification as well.Regards,
Doreen D. Marraffa
Registration Services
American Registry for Internet Numbers
So now I sit very agitated with hours and hours of time and over a week into trying to get some simple information updated. I responded to the e-mail asking what other form of identification could work but have not herd back.
I guess I should take this as a lesson to make DAMN sure any e-mail associated with you over at ARIN is right!